Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
9.8
Location
9.8
Service
9.6
Dining
8.2
Guest reviews
8.4/10
based on 5 reviews
Riley
United Kingdom,
February
2025
9.0/10
My stay at Kaze No Terrace Kukuna Hotel was incredible! The breathtaking views of Mt. Fuji and the relaxing onsen made it worth it. However, the dinner options could have varied a bit more, as the buffet was quite similar each night. 🌄 Overall, I truly enjoyed my time here and would love to return!
Rooms
10.0
I stayed in a room with an outdoor bath that provided a stunning view of Mt. Fuji, particularly magical with the moonlight reflecting on the lake.
Service
10.0
The staff were exceptionally friendly and attentive, personally escorting me to my room and ensuring I was comfortable throughout my stay.
Location
9.0
The hotel is perfectly located opposite Lake Kawaguchi, offering easy access to beautiful views of Mt. Fuji.
Dining
7.0
While the dining experience included a delightful four-course meal, the buffet options remained quite similar each night, which was a bit disappointing.
Facilities
9.0
The onsen facilities were serene and peaceful, with options for private baths that enhanced the overall experience at the hotel.
Lily
United Kingdom,
December
2024
9.6/10
I had an amazing stay at Kaze No Terrace Kukuna Hotel! The private Onsen on the balcony was a luxury, and waking up to stunning views of Mt. Fuji was unforgettable. Although I didn’t use the main baths, they looked nice. The only downside was that I could have enjoyed even more variety in some dining options, but overall, the experience was top-notch.
Rooms
10.0
My suite on the 7th floor was beautifully decorated, had a spacious feel, and offered breathtaking views of Mt. Fuji across Lake Kawaguchi. The private hot bath on the balcony was the highlight.
Service
10.0
The staff went out of their way to ensure I felt comfortable, from the warm welcome upon arrival to arranging my transportation back to the station seamlessly.
Location
10.0
Situated just opposite Lake Kawaguchi, the hotel’s setting is perfect for watching Mt. Fuji and enjoying the serene lakeside views.
Dining
9.0
The dining options were varied and delicious, with a beautiful buffet that included both Japanese and Western choices. Breakfast was a treat with stunning views to complement the meal.
Facilities
9.0
Facilities like the main baths looked appealing, although I enjoyed the private Onsen more. I appreciated the room service and the decor throughout the hotel.
Dominic
United Kingdom,
December
2024
8.4/10
My stay at Kaze No Terrace Kukuna was a mix of breathtaking views and a few disappointments. The view of Mt. Fuji was simply spectacular, especially from my private balcony. though I wished the service matched the price tag more closely. The onsen experience was relaxing and peaceful, but some amenities felt a bit limited. Overall, it's a beautiful location that comes with its pros and cons.
Rooms
9.0
My room overlooked Lake Kawaguchi, offering stunning views of Mt. Fuji and the moonlight. I appreciated the private balcony and the option for a balcony onsen.
Service
8.0
The staff went above and beyond to ensure my comfort. from arranging shuttle rides to accommodating requests, they were friendly and attentive, though I did notice some inconsistencies in the overall service experience.
Location
10.0
Being just opposite Lake Kawaguchi allowed for picturesque views of Mt. Fuji. the serene atmosphere was perfect for relaxation.
Dining
7.0
Dining offered a variety of options with delightful meals. I especially enjoyed a warm welcome with lobster on the first night, though the buffet could get repetitive.
Facilities
8.0
The onsen facilities were excellent, and I loved the peaceful vibe. I could spend all day relaxed by the lounge chairs, though some aspects like communal bathing had restrictions for couples.
Joshua
United Kingdom,
October
2024
9.8/10
My stay at Kaze No Terrace Kukuna Hotel was truly remarkable, highlighted by breathtaking views of Mt. Fuji and excellent dining options. The room was comfortable and beautifully decorated, making for a relaxing experience. However, I didn't try the main baths as I had my own private onsen, which limited my experience of the facilities.
Rooms
10.0
I stayed in a beautiful suite on the 7th floor with stunning views of Mt. Fuji and a private onsen on the balcony, which was a highlight of my stay.
Service
10.0
The staff were incredibly friendly and attentive, ensuring I felt comfortable throughout my stay, from check-in to departure.
Location
10.0
The hotel is perfectly located just opposite Lake Kawaguchi, providing picturesque views of Mt. Fuji and easy access to the boardwalk and local attractions.
Dining
10.0
Dining options were exceptional, with both Japanese and Western buffets and a beautiful dinner that included a 5-course degustation along with numerous choices.
Facilities
9.0
While I enjoyed my private onsen, I noticed the main baths on the top floor appeared nice, adding to the overall experience of relaxation.
Jackson
United Kingdom,
September
2024
9.4/10
My stay at Kaze No Terrace Kukuna was truly unforgettable. The view of Mt. Fuji from my room was nothing short of breathtaking. However, I found the dining options somewhat repetitive during my stay, despite the quality of the meals being very good overall.
Rooms
10.0
My room was designed in beautiful understated Japanese style, with a private balcony offering spectacular views of Lake Kawaguchi and Mt. Fuji. I loved waking up to that amazing silhouette, especially at night when the moonlight reflected off the water.
Service
10.0
The staff went out of their way to ensure I felt comfortable, from the warm welcome upon arrival to the personal escort to my room. They even prepared my bed when I went down for dinner, which was a lovely touch!
Location
10.0
Situated just opposite Lake Kawaguchi, the hotel's location is perfect for watching Mt. Fuji. The convenience of the nearby Red Retro bus stop made it easy to explore the area, which I really appreciated.
Dining
8.0
While the food was excellent, I noticed that the variety was pretty much the same every night. They do offer a range of delicious options including Wagyu beef and a buffet, along with several vegetarian items, which catered well to my needs.
Facilities
9.0
The private onsen was a highlight for me, providing a wonderful space to relax and enjoy the stunning views. Overall, the facilities were lovely, though the shower could have been a bit nicer.